Terms and Conditions

Terms and Conditions

Terms and Conditions

Welcome to Fitkult! Before you begin using our services, please take a moment to review our terms and conditions to ensure a smooth and seamless experience.


Food will be delivered to you on a daily basis based on the time slot you selected (AM/PM) Changes in the delivery address/slot is permitted if requested 3 working days ahead. Delivery is not valid on Public Holidays. For Sundays meals, you will receive your meals one day prior on Saturday. The delivery team or a secondary courier will deliver to the address stipulated in your order. We deliver all over UAE except restricted areas.


A free consultation and regular follow ups will be granted to active clients. Each member is assigned 2 cooler bags. Kindly return your cooler bag and ice packs on a daily basis. Any modification or cancellation in menu are permitted if requested 3 working days ahead. You can freeze your subscription up to 3 times per month and for a maximum period of 2 weeks in total. Customers should notify Fitkult about any food intolerance or allergy before subscribing. To ensure that your meals and snacks remain fresh and of the highest quality, we recommend refrigerating them immediately upon receiving your cooler bag. To avoid any interruptions or delays in the delivery of your meals, we kindly request that you renew your subscription at least 3 working days before your current package expires. To ensure timely delivery and accurate meal selection, we kindly request that you make your menu selection for the upcoming week by 12:00 PM on Thursdays. If we do not receive your menu selection by this time, we will freeze your subscription for the upcoming week. We will do our best to accommodate changes made after the cut-off time, we cannot guarantee that they will be accepted. We highly advise our valued customers to adhere to the cut-off time provided for a smooth and hassle-free experience.


Prices include delivery charges & VAT. A refundable cooler bag deposit of 105 AED is required This amount is to be refunded upon the expiry of your subscription. Payments can be made via Visa or Mastercard. Orders are non-refundable. Any cancellation/freezing of account should be given notice before 72 hours. To ensure the safe and secure processing of payments made through our website, any details our clients provide during the transaction will be securely transmitted to our payment providers through an encrypted connection. Cardholders must retain a copy of transaction records.


If you have any questions or concerns about our terms and conditions, please contact us on +97142156572 or via email on sales@fitkult.me