A free consultation and regular follow ups will be granted to active clients.

Each member is assigned 2 cooler bags. Kindly return your cooler bag and ice packs on a daily basis.

Any modifications or cancellations in the menu are permitted if requested 3 working days ahead.

You can freeze your subscription up to 2 times per month and for a maximum period of 1 week.

Customers should notify Fitkult about any food intolerance or allergy before subscribing.

To ensure that your meals and snacks remain fresh and of the highest quality, we recommend refrigerating them

immediately upon receiving your cooler bag.

To avoid any interruptions or delays in the delivery of your meals, we kindly request that you renew your subscription

at least 3 working days before your current package expires.

To ensure timely delivery and accurate meal selection, we kindly request that you make your menu selection for the

upcoming week by 12:00 PM on Thursdays. If we do not receive your menu selection by this time, we will freeze your

subscription for the upcoming week or the system will choose for you. We will do our best to accommodate changes

made after the cut-off time, we cannot guarantee that they will be accepted. We highly advise our valued customers to

adhere to the cut-off time provided for a smooth and hassle-free experience.

Prices include delivery charges & VAT. A refundable cooler bag deposit of 105 AED is required This amount is to be refunded upon the expiry of your subscription. Payments can be made via Visa or Mastercard. Orders are non-refundable. Any cancellation/freezing of account should be given notice before 72 hours. To ensure the safe and secure processing of payments made through our website, any details our clients provide during the transaction will be securely transmitted to our payment providers through an encrypted connection. Cardholders must retain a copy of transaction records.