Welcome to Fitkult! Before you begin using our services, please take a moment to review our terms and conditions to ensure a smooth and seamless experience.
DELIVERY
Food will be delivered to you on a daily basis between 7 PM and 11 PM.
Changes in the delivery address/slot is permitted if requested 3 working days ahead.
Delivery is not valid on public holidays.
The delivery team or a secondary courier will deliver to the address stipulated in your order.
SUBSCRIPTION
A free consultation and regular follow ups will be granted to active clients. Each member is assigned 2 cooler bags. Kindly return your cooler bag and ice packs on a daily basis. Any modification or cancellation in the menu is permitted, if requested 3 working days ahead. You can freeze your subscription up to 3 times per month and for a maximum period of 2 weeks. Customers should notify FItkult about any food intolerance or allergies before subscribing. To ensure that your meals and snacks remain fresh and of the highest quality, we recommend refrigerating them immediately upon receiving your cooler bag.
To avoid any interruptions or delays in the delivery of your meals, we kindly request that you renew your subscription at least 3 working days before your current package expires. To ensure timely delivery and accurate meal selection, we kindly request that you make your meal selection for the upcoming week by 12:00PM on Thursdays. If we do not receive your menu selection by this time, we will freeze your subscription for the upcoming week. We will do our best to accommodate changes made after the cut-off time, we cannot guarantee that they will be accepted. We highly advise our valued customers to adhere to the cut-off time provided for a smooth and hassle-free experience.
PAYMENT
CONTACT US
If you have any questions or concerns about our terms and conditions, please contact us on +96262229465 or via email on sales@fitkult.me.